What information might Tanium Support request when troubleshooting server issues?

When troubleshooting server issues, Tanium Support may request the log verbosity levels of the server because these levels dictate the amount of detail that is captured in the logs. Higher verbosity levels typically provide more detailed information about the operations and errors occurring within the server, which can be crucial for accurate diagnosis of problems. This information helps support personnel to understand not only the current state of the server but also the sequence of events leading up to any issues.

Collecting logs with appropriate verbosity can reveal insights that are otherwise obscured at lower verbosity settings. Therefore, understanding and providing the correct log verbosity levels can significantly aid in efficiently identifying and resolving server-related problems.